Last Updated: September 2, 2026
This Privacy Policy describes how Ember Waage/CLUE Educational Evaluations, a Licensed Educational Psychologist ("we," "us," or "our"), collects, uses, and protects information gathered through our website, clueeducationalevaluations.com, (the "Site").
We are committed to protecting your privacy and handling all personal and health-related information in a responsible, ethical, and legally compliant manner.
1. Information We Collect
We may collect the following types of information:
Information You Provide Directly
- Contact information (name, email address, phone number) when you fill out our contact form, request a consultation, or subscribe to updates.
- Details about your child or family (age, school concerns, reason for contact) that you voluntarily share.
- Any documents or information you upload or email to us.
Automatically Collected Information
- Usage data such as IP address, browser type, device information, and pages visited.
- Cookies and similar technologies (see "Cookies" section below).
We do not collect sensitive health information through the public website forms. Any detailed clinical information is collected only during formal professional services and handled according to applicable professional and legal standards (including HIPAA where required).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations.
- Provide educational resources and updates you have requested.
- Improve our website and services.
- Comply with legal obligations.
- Protect the security of our website and services.
3. Sharing of Information
We do not sell your personal information.
We may share information only in the following limited circumstances:
- With service providers who assist us (e.g., website hosting, email service providers, scheduling tools) under strict confidentiality agreements.
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of our practice, clients, or the public.
- In the context of a business transfer (merger, acquisition, etc.), with appropriate protections.
Any clinical or protected health information shared during professional services is handled according to our professional ethics and applicable privacy laws.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use essential cookies to make the website function properly. We may also use analytics tools (such as Google Analytics) to understand how visitors use our site. You can manage cookie preferences through your browser settings.
We do not use tracking technologies for targeted advertising.
6. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
7. Your Rights and Choices
Depending on your location, you may have rights to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Opt out of certain data processing.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the information below. We will respond within a reasonable timeframe.
8. Data Retention
We retain inquiry information only as long as necessary to respond to your request or as required by law. Clinical records from professional services are maintained according to professional licensing requirements and state/federal regulations.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Ember Waage
Licensed Educational Psychologist #4844
Contact us through the contact form
12. SMS Data Use and Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging opt-in data and consent will not be shared with any third parties except aggregators and providers needed to deliver SMS messages.
We do not sell, share, rent, or transfer consumer personal information, including phone numbers collected for SMS, to any external organizations under any circumstances, even with user consent, except as required by law.
We use administrative, technical, and contractual safeguards to prevent unauthorized access, use, or disclosure of user data.
Opting Out of SMS
You may opt out of SMS messages at any time by replying STOP or UNSUBSCRIBE to any message.
Contact Information
If you have questions about this policy or want to exercise your rights, contact us at info@clueevaluations.com or (805) 400-2231.
CLUE Educational Evaluations Privacy Policy / Terms and Conditions
CLUE Educational Evaluations respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data.
Data Collection:
We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Data Usage:
We use your data solely for sending informational text messages.
Data Security:
We protect your data with secure storage measures to prevent unauthorized access.
Data Retention:
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
MESSAGE AND DATA RATES MAY APPLY:
Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Messages are recurring, and message frequency varies.
Contact CLUE Educational Evaluations at (805) 400-2231 or info@clueevaluations.com for HELP or to STOP receiving messages.
Opt-Out:
You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@clueevaluations.com or (805) 400-2231. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
Carrier Non-Liability:
Carriers are not liable for any delayed or undelivered messages.
Non-Sharing Clause:
Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates. Information sharing to subcontractors in support services, such as customer service providers, is permitted.